Frequently Asked Questions

Frequently Asked Questions

 

 

 

General FAQ's

 

JapaneseCarTrade (www.japanesecartrade.com) is Japan's fast emerging B2B and B2C online automobile portal website.

JCT provide a place where exporters can showcase their new and used cars, trucks, bus, heavy equipment, bikes, parts, tires, forklifts, boats etc. for worldwide importers and individual customers.

Importers and individual customers can check thousands of vehicles of all popular brands from reliable exporters.

JCT does not charge any commission or transaction fee. All deals are direct between buyers & sellers.

Please click here to know more about JCT.

Top 10 Reasons to choose JCT being an individual customer are as follows:

  1. No Commission, No Transaction fee, Safe & Secure.
  2. Free Stock Search.
  3. Multiple Vehicle Inquiry.
  4. Easy to Use with many features.
  5. JUMVEA members.
  6. SLAEAJ member.
  7. JUMVEA Safe Trade to make your Payment Secure.
  8. No limit of your inquiries to Japanese Exporters.
  9. Get best deals from Competition.
  10. Free advice about Japanese Exporters.
JCT is a portal network site for automobiles, whose role is to bridge the gap between buyers and Japanese exporters.

We do not deal directly in buying and selling of automobiles, we just provide a place where all the buyers and dealers may connect to each other.

Buyers can check vehicles and place enquiries on the site, this enquiry will automatically move to the exporter of whose vehicle you have chosen. Exporter will communicate directly with the buyers.

JCT dealers are Japan's trusted companies which have a good reputation in used car market and most of our dealers have been exporting used vehicles for more than 10 years. Our dealers purchase cars locally or from auctions and sell to overseas importers through our portal website.
You can confirm the vehicle condition by checking inspection Sheet, vehicle pictures or you can ask about it to dealer along with more images to get clear idea of the vehicle condition.
No, we do not provide steering conversations service, you may ask about it to dealers, as some of them provide steering conversion services.
Registration year means the year in which the vehicle was registered by law in Japan.
Seat belt's Year (Year on the seat belt) means manufactured year of the seat belt itself, and it may differ from the year of manufacture of the car.
Yes, we have some special offers like we have bargain sale stock. We also have vehicles under 500 USD.
First, you have to check your country's regulation that accidental vehicles are allowed or not in your country. If accidental cars are allowed in your country than you can easily inquiry for a accidental vehicle.
It depends on your country's regulations, so please check our import regulation page.
Every currency has own exchange rate for other countries so you can check about it from any currency exchange site. For example: 1 USD = 100 JPY.
Yes we have special stock for every country according to country's regulation you can check special stock for your country on our site home page.
All the inquiries are registered at JCT and then are sent to the specific dealers.
General Inquires are sent to all the Exporters as per your requirement of vehicle, Whereas the inquiry made for a particular vehicle is sent only to the dealer who uploaded the vehicle for sale.
You can send unlimited inquiries there is no limit for the making inquiries at JCT and it is absolutely free.
You can select the check box in the vehicle inquiry form if you wish to receive the alerts for the vehicle of your interest.
Multiple Inquiries can be sent for 10 vehicles at a time.

 

 

FAQ for Purchase Vehicle

 

Finding your dream car is very easy with JCT, you can search required car at our stock list using the various search option available like:

  1. Search by Japanese Maker
  2. Search by Imported Maker
  3. Search by Vehicle Type
  4. Quick Search by price, year, country etc.

You can choose the desired car and send stock inquiry for the same. If your desired car is not available in our stock list then please fill General inquiry form for your requirement and we will forward your inquiry to hundreds of trustworthy Japanese Exporter’s who will contact you directly for your requirement.
No. The price of the vehicle on the list or detail page does not include shipping cost. Prices appearing on JCT are all free on board (FOB) prices. FOB term does not include shipping charge to the port of destination. Please contact the dealer if you want C.I.F or C&F (shipping charges inclusive) quotations.
Yes the prices on JCT are negotiable, you can discuss with the dealer for the best price to your country.
Dealer from Japan will contact you by email, phone call, Skype, Whatsapp for your vehicle requirement. You can discuss all your vehicle requiremet directly with the dealers and choose the best offer.
Check the check boxes of respective vehciles for which the inquiry is to be sent from the vehicle list and click on Multiple Inquiry button. Fill the inquiry form and Submit it to send the inquiry for all checked vehicles.
FOB stands for Free On Board. It is the cost of the vehicle plus documentation. It does not include freight, insurance, or any.

CIF means (cost of insurance and freight) it includes all charges at your destination port.

You can ask for Proforma invoice from dealer for the vehicle you like to buy, they will send Proforma invoice with vehicle details, charges, and their bank details by email.
Yes, you can order by fax and phone. You can also order by email and Skype.
You can place the order with the dealer for the vehicle you want to import, once they contact you with respect to your inquiry on JCT.
You can confirm transaction status with dealer and also with related bank.
Yes, there are other charges as well except import duty which may differ from one country to other, please check our import regulation page for the charges applicable in your country.
Price of the invoice is based on CIF terms:

  • Vehicle price (including documentation costs).
  • Shipping delivery and insurance.
  • Warranty.
  • Pre- inspections (if requested by your Country).
  • Options you have requested.

It’s very easy you can fill below general inquiry form and we will forward your inquiry to hundreds of trustworthy Japanese Exporter’s and they will contact you directly for your vehicle requirement.
You can ask the dealer to add the required accessories in the vehicle you want to buy. It may charge you additional cost, for which you can confirm with the dealer.
Most of the vehicles are available with the necessary pictures. Still you may ask for more pictures of the vehicle from the dealer.

 

 

FAQ for Registration & My Account

 

You can register on our site as an Individual Buyer by filling Member Registration form.
Email Already registered means you have already registered on our portal with this email id. To get the password for this email you can click on Forgot Password link and follow the steps to get your password back.
If you forgot your password then please click on the Forget password link on the member login box. We will send an email to your email id with the password.

If you forgot login id and password both then please contact us.

Login to your account on JCT, click on Update profile to view all your details, make required chnages and click on Update button. Your details are updated with us.
Do not worry its safe. We recommend you to use your real name and corret contact details in your account at JCT. This information is helpful for the dealers to contact you for your vehicle. We only share your details with Japan Used Car exporters, to whom you send inquiry.
No, there are No Charges, No Commission, No Transaction Fee. Its Free, Safe & Secure.
Reasons to Sign Up at JCT being an individual customer are as follows:

  1. No Commission, No Transaction fee, Safe & Secure.
  2. Customer Friendly Account to manage all your favorite vehicle, wishlists, favorite dealers, contacts & inquiries.
  3. Time Saving form submission as all your information get filled automatically.
  4. Multiple Contacts & Inquiries to the dealers.
  5. View contact details of all dealers including free members.

Save the vehicles you are interested to buy for your future reference and final comparison to your wish list. All these vehicles can be checked later in your account at same place in wishlist, making it easy to decide the vehicle you need to purchase.
Save the Dealers from whom you are interested to buy vehicles for your future reference in your wish list. All these Dealers can be checked later in your account at same place in My Favorite Dealers list making it easy to decide the dealer you want to deal with.
All the inquiries you have sent in the last 3 month can be checked in your account at JCT. You can resend any of the inquiry by just clickin on the Resend button.
Its too easy, just login to your account, click on Edit ID/Password option.

To update ID:

  1. Enter the password of your exisitng account.
  2. Enter new email id that you want to make login id.
  3. Re-type email/login id and click on Update button.

To update Password:

  1. Enter the current password.
  2. Enter new password that you want to keep.
  3. Re-enter the new password and click on Update button.

Too easy!! Just click on forgot password, enter your email/login id form which you are registered on JCT and click on Submit button. The password will be sent to you email id.
Click on My Favorite Vehicle option and submit the form. We will send you the offers related to your Favorite Vehicle by email. In wishlist you can add the vehicles available in the stock for future reference where as in My Favorite vehicle you can submit the form as per your requirement and get the notifications by email for the same.
Finding it time consuming to search vehicle with respective year, color, fuel, transmission etc. each time? Now save your search and next time just choose the vehicle from your Saved Search no need to fill all the search parameters.
All the contacts you have sent in the last 3 month can be checked in your account at JCT. You can resend any of the inquiry by just clickin on the Resend button.

 

 

FAQ for Security & Reliability

 

JUMVEA (Japan Used Motor Vehicle Exporters Association) is approved by the Ministry of International Trade and Industry (MITI), presently the Ministry of Economy, Trade and Industry (METI) in Japan.

JUMVEA certified Member Company is a legally registered company in Japan and have a license to buy, sell the second-hand vehicles and an exporter of the used motor vehicles.

JCT dealers are the Exporters, Auction agents, Traders, Suppliers, Distributors, Brokers, Agents who are trading in automobiles in Japan.

Most of them are the members of reputed organizations such as JUMVEA, SLAEAJ etc. which assure safety of your payments.

Though we do not guarantee about the trustworthiness of the members but other members are also verified and have their office in Japan.

SLAEAJ (Sri Lanka Automobile Exporters Association in Japan) is a Non Government Social Organization which will help in trade development, between Sri Lanka and Japan.

Their ultimate goal is to emphasis in developing trade link, through launching appropriate program to establish mutual relationship with vehicle dealers and other parties and cooperating to manage and coordinate issues with Sri Lankan government as well as local and international organizations.

JUMVEA Safe Trade protects buyers and sellers both . JUMVEA Safe Trade is a payment service that will secure your money if the supplier does not ship your vehicle. If you use JUMVEA Safe Trade you do not have to worry about losing your money. Safety of both parties is guaranteed by JUMVEA Safe Trade.
For Tips and useful information that can help you to buy / import used vehicles from Japan, please check below link:

http://www.japanesecartrade.com/stock_list.php

You can choose a good company to deal with by checking its status and reviews on Internet. Please confirm all details of the company before making any payments. You can confirm us if you have any doubt about any dealer.
JCT Paid members have been in the business to used vehicles export from Japan since more than 10 years. However as JCT is not involved in any transaction of payments or vehicles, we do not take responsibility of our paid members. We recommend you to use JUMVEA Safe Trade for 100% payment security.
You can complain about a company first to us so we will help you to resolve the issue or you can also discuss it to the dealer.
You can be sure that JCT dealers are legitimate. We thoroughly check the dealers reputation in the market and important associations like JUMVEA and others. We ask all dealers to submit their documents and after receiving and checking documents only we activate company and give membership so you can be sure about that. Most of our members are well established companies exporting used vehicles for more than 10year.
JCT fraud page provide useful tips to avoid frauds of any kind to buyers or dealers who are importing cars from Japan first time. This page informs you how to check the vehicles and what information to ask the dealer about vehicle, payment terms, delivery time and mode and much more. For fraud/scam awareness Link :

http://info.japanesecartrade.com/content-item/33-safety-tips-to-avoid-fraud-and-scams

If anybody frauds you, Please inform us in the first place. We will help to solve the issue.

 

 

FAQ for Inspection, Freight & Documentation

 

JEVIC is a Japanese registered inspections company. Zambian government, Kenyan government and Ugandan government require JEVIC inspection for the vehicles to be imported to their countries. Booking of your vehicle for shipment will be arranged once the JEVIC inspection is completed.
Tanzanian government requires JAAI inspection for the vehicles to be imported to their country. Shipment of your vehicle will be arranged once the JAAI inspection is completed.
CTN Document is required to import cars to the countries. All cargoes are obligated to issue CTN document. Central African, Nigerian, Senegalese, Nigerian, Mali and Guinean government requires CTN document for the vehicles to pass the customs clearance.
No, Our Company do not inspect the car. All cars are genuine and inspected by Dealer's professional Japanese mechanics.
"Pre-Shipment Inspection Certificate (PSIC)" ensures that your vehicle is well inspected before shipment.
A charge paid for carriage and transportation of goods by air, land or sea.

Goods may be transported on Freight-prepaid or Freight-collect basis.

Freight-Prepaid: If the freight is paid by the consignor (as under C&F and CIF terms) the goods remain the consignor's property until their delivery is taken by the consignee upon their arrival at the destination, and payment of the consignor's invoice.

Freight-Collect: If freight is paid by the consignee (as under FOB terms) the goods become the consignee's property when handed over to the carrier against a bill of landing. It may be charged on the weight or volume of the shipment (depending upon its nature or destiny) and also varies according to the model of shipment, such as bulk, break bulk, containerized. Also called freightage.

A document issued by a carrier, or its agent, to the shipper as a contract of carriage of goods. It is also a receipt for cargo accepted for transportation, and must be presented for taking delivery at the destination.

Among other items of information, a bill of landing contains

  1. Consignor's and Consignee's name,
  2. Name of the ports of departure and destination,
  3. Name of the vessel,
  4. Dates of departure and arrival,
  5. Itemized list of goods being transported with number of packages and kind of packaging,
  6. Marks and numbers on the packages,
  7. Weight and/or volume of the cargo,
  8. Freight rate and amount.

International Commercial Terms. Thirteen terms of sale accepted worldwide in assignment of cost and responsibilities between the buyer and the seller. Proposed, updated, and copyrighted by the International Chamber of Commerce (ICC), they serve as global standards for uniform interpretation of common contract clauses in International Trade. The last revision (1999) is named “INCOTERMS 2000.”In brief these terms are:

  1. C&F (Cost & Freight)
  2. CIF (Cost Insurance and Freight)
  3. Delivered At Frontier
  4. Delivered Duty Paid
  5. Ex quay
  6. Ex Ship
  7. Ex Works
  8. FAS (Free Alongside Ship)
  9. FOB (Free on Board)
  10. FOB Airport
  11. FOR/FOT (Free On Rail/Free On Truck)
  12. Free Carrier
  13. Free Carriage Paid To and Free Carriage Paid To And Insurance.

Click on Freight Calculator, a pop up window will open on your screen then select your vehicle type make and model then select your destination port and enter the vehicle FOB price and click on Submit button your freight will be calculated.
Freight is being calculated by multiplying the volume of the vehicle to be transported and the Freight rate which is applicable for the transportation between the delivery and destination port.
The freight charges calculated are approximations only. It may not have correct M3 size (volume) of vehicle or freight rate per m3 and also freight rates are subject to change without notice as shipping line introduce surcharge due to oil price fluctuations. For actual freight/shipping charges, please always ask quotation before finalizing the deal.
The following documents will be required to receive your car:

Other Documents may be required depending on your country regulation.

You can check your country regulation at : http://info.japanesecartrade.com/import-regulations

 

 

FAQ for Payment

 

The mode of payment is Telegraphic Transfer (T/T). This is the preferred method of payment as it is the quickest, safest and simplest method. It will take approx 3 days to receive and process your payment.
You should pay at dealer bank account only in Japan not outside of Japan. Please check our fraud page :

http://info.japanesecartrade.com/content-item/33-safety-tips-to-avoid-fraud-and-scams

All orders must be paid in full before Dealer start the shipping procedure. Dealer will start the shipping arrangement process once Dealer's bank confirms that full payment has been received. You can ask payments terms from dealer also. You can ask about installments payment to dealer.
The only mode of payment is Telegraph Transfer in Japan. It means that most of dealers do not accept credit card or letter of credit.
Dealer stock will be sold upon “first come, first serve” basis. Upon your full payment, Dealer will secure the vehicle.
You can visit dealer bank account page on his site or you may ask about it to dealer but always make payment in dealer bank account only in Japan. Please check our fraud page for more information.
It is very important that you provide proof of payment to Dealer to secure your order. Once the payment has been made, please send dealer a confirmation of payment together with the Proforma invoice number or your given customer number by Email. Once your payment is confirmed in Dealer Bank account, Dealer's sales staff will notify you via email.
You may ask the Dealer regarding the return of amount if the order is cancelled.
Most of dealer must receive 100% full payment before they ship the car or you can ask about it to dealer.
You can use T/T – Telegraphic Transfer, this is the safe and faster method of payment.
In Japan most of dealers accept only US dollars, Euro and Japanese yen you can ask about it to dealer that in which currency they can accept.
Do not worry!

Dealer will either:

  • Refund your money.
  • Look for a replacement vehicle of the same model.
  • You can choose any other vehicle from Dealer stock with the same value.

Step1: Bring the Proforma invoice to the nearest bank

Step2: Complete the TT application form with Proforma invoice

Step3: Collect the TT copy (Bank Receipt) and Email it to Dealer

Dealer will transfer your money back at your bank account and you can confirm it with your bank.
After you have made the payment it usually takes between 2 to 7 days for the funds to reflect in Dealer account.
Most of dealers do not accept car purchase at FOB price for quality reasons in order to keep your car in good condition.
Total cost required to own a car is calculated as below :

FOB + Warranty(Optional) + Export inspection (If required by your country) + Shipping Cost to your country + Cost charged in your country Cost of Wharf age charges + Import Duty + Clearing Cost + Inland Transport fee (if necessary) = Total Cost

 

 

FAQ for Auction

 

It is a type of sale in which the price is discovered through the process of competitive and open bidding, the price is neither set nor arrived at by negotiation.
No, JCT is not a member of any Auction house. The exporters registered at JCT may be the members of auction house.
There are various steps involved in the Auction process:

  1. The auctioneer inspects all the vehicles properly before they can be auctioned, because the reputation of an auction house is in its accuracy of accessing vehicle condition.
  2. Vehicles are listed once they are passed through inspection.
  3. The bidding is done for the vehicles present in the auction by the members of the auction house and the highest bid wins.

The Auction system allows people to have access to information, but to keep the auctions orderly only professionals are able to bid. Individuals though cannot directly use auto auctions, but must go through those holding auction membership. In Japanese law, only dealerships may become members to auto auctions.
You need to make some payment to your dealer who is a member of the Auction house, the payment depends on the dealer whether he requires you to pay full amount or some part of the total amount of Car.
The dealers will inform you to pay the required amount prior to the date of Auction and once the amount reflects in his bank they will confirm the same and bid for your desired car in the auction.
The cars available in the Auction are carefully inspected according to the Inspection sheet as the reputation of the auction house is in its accuracy of accessing the
If the bid is won by your dealer then the vehicle will be shipped to you else if you lose the bid then the dealer may return your money back or find other vehicle for you.
Some of salient benefits of auctioned Japanese used cars are:

Low Price - Owning used cars is expensive in Japan! This causes used cars to be sold early and cheap - the longer one keeps a car in Japan, the more it will cost;

Efficient sales system. Reselling cars has become a well developed system;

Safety - all those involve in vehicle auction and export process are accountable and the market overall is trustworthy;

High Supply - around 150,000 cars are offered weekly for bidding;

High Standards - Vehicles in Japan are maintained very well and used lightly and independent reviews of a car's condition is a perquisite of selling it in auction;

More Equipment - Japanese vehicles contain what in most countries consider "extras”, for example, navigation systems and alloy wheels.

There are following disadvantages of buying a car from auction:

  • The car you buy could have unknown problems
  • There are no warranties on what you buy. All cars and trucks are sold without any warranty.
  • The buyer's purchase fees (fees added to your bidding price) raise the purchase price. You do not pay these fees when buying from a private seller.
  • You do not get to test drive the car. You test drive after you have made the purchase. Prior to the purchase you have to just make an educated decision whether or not to buy a particular vehicle.
  • The resale value of an auction history car is typically less than what you would pay for a private car.

The auctions fall within one of four categories:

Independent Company Auctions: Are generally smaller offering a couple of hundred and over 10,000 cars a month, e.g. NDAA, SAA (Sapporo AA), Zip;

Manufacture/Dealer/Rental Auctions: Set up by major dealers and/or manufactures to sell off used cars from different places e.g. Toyota dealers can sell off trade-in cars at a TAA and Rental companies, such as ORIX, will have auctions to sell off their old vehicles. Other examples would be SUAA (Subaru), SAA (Suzuki AA), HAA (Honda AA), and NAA (Nissan).

Auction Groups: Control large market share, are organized either as a union of independent auction, a single company, or subsidiaries under one company. Main AA groups are: JU Group, USS Group, and ARAI (also called AAA – Arai Auto Auction) Group.

Online/Satellite Auctions: Operate mainly by internet or TV Satellite, Some have their own stock, and some auction on the behalf of other auction Companies e.g. AUCNET, ASNET, GAO!, and HERO.

 

 

FAQ for Shipping

 

You can calculate shipping charges by our freight calculator to your destination port.
Delivery of your vehicle to your nearest port will depend on the timing of your payment and the shipping company’s schedule. Shipping details are noticed within 2 weeks from the date of confirmation by logistics department.
You need to contact your local Shipping Agents upon receipt of your shipping documents, who will guide you on further procedures.
Dealer will send the B/L (Bill of Lading), Commercial Invoice, and other necessary documents specific for your Country to your consignee address or indicated clearing agent.
Once the vehicle arrives at the port, it will be your responsibility to arrange customs clearance. If you are not in a position to clear the vehicle by yourself, you can hire a local agent to arrange customs clearance.
Dealer will send you the shipping documents via express courier (DHL etc) a few days after the vessel with your vehicle leaves Japan. Delivery takes usually seven days time.
Please wait to receive the departure and arrival date of your shipment via email from logistics department within 2 weeks from the date of confirmation.
Dealer will start arranging the shipment next day upon receipt of your payment. Ocean shipment will depend on the destination where you want to ship your vehicle and what is the schedule of your country's port.
Normally Dealer can ship 1 large vehicle or 2 small vehicles to 20FT container and 4 small vehicles or 3 medium vehicles to 40FT container.
Consignor is a medium who transport the vehicle from dealers to notify party. and Notify Party notice the vehicles condition and shipment till the end-user receive the vehicle. The names of both consignee & notify party are listed on the Bill of Lading and all the documents relative to the vehicle we ship.
You should contact with dealer from whom you are purchasing car about the shipment of your vehicle.
You can receive your car at your country sea port and you can arrange transport from the port to your city.
Yes, CIF (Cost of Insurance and Freight) already includes insurance from one port to another port. So you may select the CIF as the Inco terms.
No, Shipping fee does not include Insurance Fee. It is exclusive of Insurance Fee.
CIF, Price include insurance charges so you can check insurance fee on Proforma invoice.
Shipment will be arranged by dealer or dealer consignee. Dealer consignee pick the vehicle from dealer stock and arrange the transport at Japanese port where notify party arrange the next step of shipping and the vehicles are shipped to your port. After reaching your port you can receive vehicle by yourself or you can contact to your local Clearing Agent.
Shipment by RO-RO (Roll on-Roll off) refers to shipment done with vessels such as Car Carrier vessel where the vehicles are loaded and unloaded by driving them into and out of the ship. Such shipments are usually speedier and cheaper than container shipments.
Container delivery is common delivery method of the goods in these days. There are two type of container 20Fts, and 40Fts, we provide quotations upon your request.
Air freight shipping seems expensive, but it is fast, safe and traceable way of shipping.
RO-RO (Roll On and Roll Off) shipping is the cheapest method for shipping.
Yes, you may ship other goods with your car in container.
Yes, you can track your documents. Dealers send documents by DHL. They provide a tracking number on each package. You can use this number to track the package on the DHL tracking system.
Upon reception of the vehicle you will have to pay port clearing costs, import duties and taxes and any additional fee requested by your Country or by the port of destination. You can contact with local agent for more information.
The physical address is a requirement that has been set out by the shipping Companies and Courier Companies that will be involved in the delivery process.
Courier address is the postal address where we will send your shipping documents.
"Vanning" is the process of loading and packing vehicles in the Container for Shipping.
"Final Destination" defines the Country where you will register your vehicle.
No, We at JCT do not ship vehicles. The dealers with whom you are dealing will be responsible for the shippment of your vehicle. JCT's role is to find you best deals of used vehicles from Japan.
Please consult with your local clearing agent as soon as so they will give you extra cost after landing at the port.
You can get your vehicle at your country's sea port and you can also transport the car in your city and can receive from Transportation Company.

 

 

 

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